VIRTUAL CARE

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VIRTUAL CARE Guide for Patients

In collaboration with patients and their families, the Canadian Medical Association, the College of Family Physicians of Canada and the Royal College of Physicians and Surgeons of Canada have created this guide to help patients prepare for “virtual visits” with their doctor. It focuses on video visits, although it is also possible to receive virtual care through phone calls, text messaging and email. We recommend that you read the entire guide to gain the best possible results. 09a300

Many patients are enthusiastic about virtual care’s potential but are also understandably concerned about some key issues, such as:

  • Is virtual care safe and effective?
  • Can I manage the technology to connect with my doctor?
  • Will the system be secure enough to ensure my privacy?
  • How will virtual care affect my relationship with my doctor?


This Virtual Care Guide for Patients was co-created with members of the CMA Patient Voice, a group of patient representatives that advise the CMA on key health issues from a patient’s perspective.

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Visual Analytics Support for the HEiDi Virtual Physician COVID-19 Deployment

June 22, 2020 | Drs. Tamara Munzner and Kendall Ho were award DSI funding for their project, “Visual Analytics Support for the HEiDi Virtual Physician COVID-19 Deployment.”

This project will leverage advances in data visualization and analytics to optimize the delivery of telehealth care to patients stricken with COVID-19. The outcomes will help health system experts to gain a holistic snapshot of the current care system and expedite analysis and decision-making. Ultimately, this will allow the health care system to respond rapidly and deftly to current and future health-related scenarios such as a pandemic outbreak.

To access the Summary, hover over the Virtual Care button on the previous page and click on the pull down menu.

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